How do I care for my Fairmont Designs products?

For our wood products

To clean, simply use a soft cloth moistened in lukewarm soap and water then buff with a dry, clean cloth.

  • NEVER use glass cleaners on finished furniture, ammonia will chemically attack the lacquer.
  • NEVER allow liquids of any kind to remain in decorative route lines; absorption causes wood to warp and finishes to de-laminate.
  • Prevent marking by not writing directly on the surface.
  • Prevent fading by not placing the item in direct sunlight.
  • Prevent discoloring by using cloth placemats rather than rubber-based ones.
  • Prevent yellowing by not using commercial waxes and polishes.
  • Prevent damage to the finish by not placing hot metals, such as pots or kettles, on the surface.
  • Prevent splitting by maintain even humidity conditions in your home.

For our natural stone products:

Generally, the best care for natural stone is to keep it clean and buffed. Especially around faucets, wiping off the water will prevent a mineral buildup (a whitish, dull residue on the stone).

  • For cleaning marble, always use a pH neutral cleaner. Any acid cleaner will damage the stone.
  • Acid does not harm granite, but oil will soak in, leaving a darker area. Wipe up oils, spills, and splatters immediately, using a mild household cleaner. Rinse and buff dry.
  • We recommend using a resin-based penetrating sealer to reseal the stone. All natural stone is porous and needs to be sealed periodically to prevent staining liquids from penetrating. Sprinkle a few drops of water on the surface, if they bead up then the sealer is adequate. If they quickly soak in, it is time to reseal the stone.

For our quartz products:

  • For regular cleaning, wipe down the countertop with a damp cloth or paper towel and, if necessary, a small amount of non-bleach, non-abrasive cleanser. Avoid waxes, bleaches, oils, nail polish remover and high pH cleaners. In the event of a spill wipe up a soon as possible.
  • To avoid heat damage, do not place hot materials directly on the countertop.

For our ceramic products:

  • For regular cleaning, wipe down the countertop with a damp cloth or paper towel and, if necessary, a small amount of non-bleach, non-abrasive cleanser. Avoid waxes, bleaches, oils, nail polish remover and high pH cleaners. In the event of a spill wipe up a soon as possible.

What are the differences between English and French dovetail?

A dovetail joint is a locking joint. The English dovetail construction tends to allow for the largest possible drawer storage capacity. French dovetail construction is used for more elaborate features such a curved, bowed design. Please see the pictures below:

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What is Fairmont Designs’ warranty policy?

Please ask your store-of-purchase for the specific details pertaining to your item.

Where can I get replacement parts (i.e. drawer handles, etc.)?

Replacement parts should be under warranty. They are available through your local retailer of Fairmont Designs.

Can I buy directly on your website? Where can I purchase your products?

Fairmont Designs does not sell to the public so our items are not available for purchase on our site. Our products are available for purchase at many retailers in the US, Canada, and Mexico; please visit our dealer locator to find a retailer in your neighborhood.

Can you provide me with a price/quote?

Please check with your local retailer for pricing since we do not sell to the general public.

Does Fairmont Designs offer customization?

Unfortunately at this time, Fairmont Designs does not offer customized pieces for residential furniture. However, we do offer a wide range of styles within our collection lines to suit your tastes.

Where can I purchase discontinued collections/pieces?

Please check with your local retailer to see what is available in-stock.

Can a vanity be purchased without the top and sink?

Most Fairmont Designs vanities can be purchased without the top and sink. There are several units that are sold as sets: vanity and top (and possibly mirror) together; these sets cannot be separated.

Is the backsplash included with the top?

  • Natural Stone and Quartz tops include backsplashes.
  • Backsplashes are not available for Ceramic tops.